Trouble with System Performance?

Performance Monitoring During Project Development and Rollout

You have a project. You have a deadline. How do you get from here to done, on time, on budget and with the right results?

The best offense is a good defense. No matter how large or small the project, you want to ensure that you have everything in place so that if problems arise you can nip them in the bud before they get out of hand. And Sightline is exactly what you need for performance monitoring and reporting during project development and rollout.

Sightline and the ACA Rollout

We’ve all heard about the Affordable Care Act (ACA). From an IT perspective, the implementation of ACA required a series of events to simultaneously occur in all 50 states, to integrate and interact with the new IT service applications provided by the federal government.

While ACA Captured Headlines Related to System Issues and IT Missteps, Sightline Helped PA DPW Achieve a Successful Rollout

The rollout of the marketplace website did not go so well. But each state has its own State Health Insurance Exchange, and most have rolled out their own website. For about half of the states, that rollout was well planned, organized and successful, with no major issues. The Commonwealth of Pennsylvania is one of those states. In Pennsylvania, the Department of Public Welfare (DPW) was the designated agency for the state’s healthcare exchange. Their ACA rollout was smooth. Uneventful. Why? Sightline!