Case Study: Global Travel Company Uses Root Cause Analysis to Monitor Performance for More Than 20,000 Servers

One of our customers – a large international travel services company – provides mission-critical solutions for airlines and airports, hotels and railways, search engines, travel agencies, tour operators, and other travel players in over 150 markets worldwide. In the last 30 years, the organization has grown significantly and now operates with more than 15,000 employees from over 100 nationalities and processes more than 600 million bookings for more than one billion passengers each year. The company uses our performance analytics to collect system-level resource utilization metrics across its growing footprint of servers. They have been able to monitor their application workloads, conduct root cause analysis, and create capacity planning forecasts based on CPU, Memory, Storage and Network resource utilization projections across its IT infrastructure to meet growing customer demand for services.

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