Leveraging your IT infrastructure investment is critical to your company’s profitability. User demands can fluctuate dramatically at any moment, making it increasingly important to maintain service delivery at all levels at all times. Adding hardware or network capacity in order to avoid service level issues is no longer the most efficient way to meet your business goals.
Sightline’s advanced solution enables IT professionals to accurately plan for infrastructure capacity changes that assure consistent service levels and optimal ROI. If an IT organization builds out their infrastructure with too much capacity, the burdens of a larger, more complex infrastructure come with it – higher costs, more time, more support issues and decreased manageability.
If the infrastructure does not have enough capacity, the IT organization will be quick to hear about it – slow response times, accessibility issues, and down time lead to downturns in productivity, unhappy customers and lost revenues.
The key to offering new services to internal and external customers is ensuring you have enough capacity in your infrastructure to successfully roll those services out. Failure to ensure the capacity is there is a recipe for disaster – bottlenecks, dreadfully slow response times, and ultimately, dissatisfied end users will all result. Limited resources available within IT organizations can mean that proper planning never takes place, and that services are launched in a reactionary fashion only when the demand gets high enough.
Sightline’s software allows IT organizations to proactively manage capacity in a way that not only exceeds users’ expectations, but that is cost-effective. Sightline’s software collects hundreds of performance metrics on each server in your network in real time. All of that information can be used to perform historical trending to see how resources have been consumed over a certain period of time. The information can also be used to benchmark the infrastructure, providing you a basis from which to offer new services or bring on additional applications or users. An IT organization armed with this information can now easily predict if the existing infrastructure will allow for any planned growth, as well as showing if spikes in activity will be able to be handled when they do occur.
The benefits of using Sightline for capacity planning include:
Having the right information about performance and workloads is critical to be able to make sure the hardware you deploy is sized correctly for current use and future growth. Sightline’s software allows you to understand both the processes of your infrastructure at a very granular level and the workloads that applications, services or users are putting on it.